(4.9 / 5)1132+ Ratings

Hillier Jewellers Reviews

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Overall Rating

4.9

19 Reviews

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About Hillier Jewellers

Hillier Jewellers is a well-established family-run jewelry and giftware company based in Middlesbrough City Centre. With over 40 years of experience, Hillier Jewellers has built a strong reputation as one of the most respected jewelers in the North East of England. The company offers a wide range of quality jewelry and giftware at impressive prices, and is an authorized dealer for all of their products. Hillier Jewellers' website is user-friendly and secure, ensuring customers can buy with confidence. As one of the largest independent online retailers of watches, jewelry, and sunglasses in the UK, Hillier Jewellers provides exceptional service to customers by offering leading brands such as Seiko, Tissot, Citizen, Hugo Boss, Swatch, Mondanie, Ray-Ban, Oakley, and many more.

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Hillier Jewellers Customer Reviews (19)

0/5

Carolos Barjavel

Verified Buyer

Perfect engagement ring experience

I got my fiancée's engagement ring here, and the staff was so helpful in guiding me through the process. Their expertise made everything a breeze, and my fiancée absolutely loved the ring.

May 11, 2023

Lewis Wade

Verified Buyer

Now That's a Heirloom

The intricate diamond necklace I gifted my mother is a work of art. She often stops mid-sentence just stare at the ornate details. Each stone is perfectly set and the white gold chain flawless. I know this treasure will be passed through our family for generations.

May 11, 2023

Melissa Hart

Verified Buyer

Got my ring resized, no sweat

Had a ring that needed resizing, and they sorted it out in no time. Fits like a glove now! The whole process was well easy. Ta very much!

May 10, 2023

Sabine Kohler

Verified Buyer

This place has become my first stop for gifts

I always find what I need for special occasions. The selection is enormous yet refined. Staff quickly point me right to what style suits the person I'm shopping for. Prices are reasonable too.

May 8, 2023

Emilio Russo

Verified Buyer

Swift delivery, great customer service

Ordered a Swarovski necklace for my sister's b-day, and it arrived quicker than expected. Had a question about the warranty, and their team was super helpful. Top marks for service, y'all!

May 7, 2023

Riley Frost

Verified Buyer

Tweaked It Just Right

They adjusted the size of my husband's wedding band without flaw. The change was seamless, you'd never know it was altered. The jeweler explained everything expertly and professionally. Quick turnaround time too. Amazing service!

May 6, 2023

Yvonne Bosch

Verified Buyer

My newest bracelet brings a ray of sunshine to every outfit

The 14k gold chain link bracelet fits snug yet secure. I appreciate that they engrave jewelry for free - it makes each piece personal and precious.

May 5, 2023

Kyle Webb

Verified Buyer

The Timepiece Ticks All Boxes

My new watch far exceeded my high expectations. It's stylish yet durable, classy yet understated. The craftsmanship is evident in every detail from the precise second hand to the perfectly fitted band.

May 4, 2023

Sarah Nadel

Verified Buyer

Ace engraving service!

Wanted to add a personal touch to a bracelet I bought, and their engraving service was spot on! It looks fab, and my partner was chuffed to bits when she saw it. Keep up the good work!

May 4, 2023

Lupe Dunn

Verified Buyer

Amazing Pendant

I received a dainty gold pendant for my birthday. The delicate chain and intricate details of the pendant itself has brought me such joy. The clarity and craftsmanship is superb. I wear it nearly every day and always receive compliments.

May 3, 2023

Hillier Jewellers Customer’s Q&A

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Hillier Jewellers FAQs

About Hillierjewellers.co.uk Prices and Cost?

"Hillierjewellers.co.uk" is a North-East based retailer of fine watches, jewellery, and sunglasses. The prices are considered competitive and often better than many larger online retailers. They offer a 10% discount that rolls month on month and are known to price match within 30 minutes of contact. The website has received positive reviews for its pricing, with customers expressing satisfaction with the value for money. However, the exact prices and costs can vary depending on the specific item of interest. It's recommended to check the website for the most accurate and up-to-date pricing information.

About Hillierjewellers.co.uk Popular Products and Services?

"Hillierjewellers.co.uk" is a well-regarded online jewellery store. The store offers a wide range of products, with watches being particularly popular. One of the standout items is the Ladies Rotary Watch LS08103/02, which features a rose gold plate and a black leather strap. Other popular items include the Seksy By Sekonda Ladies' Seksy Edge Stainless Steel Swarovski Crystal Watch 40044 and the Olivia Burton Watches Ladies' Stainless Steel Belgrave Watch 24000001. The store is known for its excellent customer service, with many customers praising the quality of the products and the prompt delivery. The store has been in operation since 1978 and is a family-run business.

What payment methods does Hillier Jewellers accept?

Hillier Jewellers accepts MasterCard, Visa, Maestro, PayPal, and Bacs.

What is Hillier Jewellers' returns policy?

Hillier Jewellers allows for 14 working days to return any items in their original condition for a full refund (14 working days from receipt of goods).

Will Hillier Jewellers cover the cost of return postage?

Hillier Jewellers are not responsible for return postage costs unless an item is faulty.

Will I be charged a restocking fee for returning a damaged item to Hillier Jewellers?

Yes, in the event of minor damage to an item or its packaging, or if the item is missing items such as instruction booklets, paperwork, or the item swing tag is missing, Hillier Jewellers may charge a restocking fee of up to 10%.